Privacy Policy

Effective Date: 12/10/2025


1. Introduction 


Welcome to the MedBox Store (“we,” “us,” “our”). We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our online store.

This store does not collect or handle any Protected Health Information (PHI) and is used solely for the sale of MedBox-branded products.

By using our website, you agree to the practices outlined in this policy.


2. Information We Collect


A. Information You Provide to Us


When placing an order or interacting with the MedBox Store, you may provide:
● Name
● Email address
● Phone number
● Shipping and billing address
● Payment information (processed securely by third-party payment services—we do not store full credit card numbers)
● Order information and purchase history
● Information submitted through customer service inquiries


B. Information Collected Automatically


When you visit our site, we may automatically collect:
● IP address
● Browser and device information
● Pages visited, time spent on the site, and referring/exit pages
● Cookies and similar tracking technologies
● General usage and analytics data
This information helps us maintain and improve the functionality and performance of our website.


3. How We Use Your Information


We use the information we collect for purposes including:
● Processing and fulfilling orders
● Managing payments and verifying transactions
● Communicating with you regarding orders, shipping updates, and customer support
● Operating, maintaining, and improving our website
● Preventing fraudulent or unauthorized activity
● Complying with legal and regulatory requirements


4. How We Share Your Information


We do not sell or rent personal information.

We may share information with service providers who assist in operating our business, including those who handle:
● Payment processing
● Order fulfillment and shipping
● Website hosting and technical services
● Analytics to understand website usage

These service providers access information solely to perform services on our behalf and are required to protect it.

We may also share information if required to comply with legal obligations or to protect our rights.


5. Cookies & Tracking Technologies


Our website uses cookies and similar technologies to:
● Enable essential site functionality, including shopping cart and checkout
● Maintain preferences and improve user experience
● Analyze website traffic and performance

You may adjust your browser settings to refuse cookies or notify you when cookies are being used. Doing so may affect site functionality.


6. Your Rights & Choices


Depending on your location, you may have rights regarding your personal information, including the ability to:
● Access the personal information we hold about you
● Request corrections or updates
● Request deletion of your personal information
● Request information about how your data is used or shared

To exercise any of these rights, please contact us at shop@medbox.com.


7. Changes to This Privacy Policy


We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
Your continued use of the site constitutes acceptance of any revised terms.


8. Contact Us


For questions or requests related to this Privacy Policy, please contact:
Email: shop@medbox.com